FAQ

Setting up your account at Wild Ruby Casino is quick and easy. Simply click the “Sign Up” button on our homepage and fill in your basic information, including your name, email address, and preferred password. Next, confirm your age and agree to our terms and conditions. After submitting the form, you'll receive a verification email—click on the provided link to activate your account. Once your account is active, you can deposit funds, claim your $50 Deposit Match welcome bonus, and enjoy your favorite casino games immediately.

As a new player at Wild Ruby Casino, you're eligible for our exciting $50 Deposit Match welcome bonus. Simply make your first deposit, and we'll match it up to $50, instantly doubling your playing power. Besides this initial offer, we regularly feature additional promotions, including reload bonuses, cashback offers, and exclusive free spin promotions. Check our promotions page often and subscribe to our newsletter to ensure you never miss out on an exciting bonus opportunity.

At this time, Wild Ruby Casino does not offer any active no deposit bonus codes. However, we regularly update our promotions to include new bonus offers. To ensure you're among the first to know about potential future no deposit bonuses, we recommend regularly checking our promotions section and signing up for our newsletter. This way, you'll stay informed about all current and future promotional opportunities available at Wild Ruby Casino.

Wild Ruby Casino provides secure and convenient payment methods tailored specifically for US players, including Visa and MasterCard. Depositing funds is simple—just visit our cashier page, select your preferred payment option, enter the deposit amount, and confirm the transaction. Withdrawals are also easy: simply go to the cashier, select your preferred withdrawal method, and follow the provided instructions. Most withdrawal requests are processed within 24 hours, ensuring you have quick access to your winnings.

Wagering requirements represent how many times you must wager your bonus amount before you can withdraw any winnings earned from it. For instance, a $50 bonus with a 20x wagering requirement means you'll need to wager a total of $1,000 before cashing out any associated winnings. Always review the wagering requirements listed clearly in each promotion's terms and conditions, as this helps you effectively plan your gameplay strategy and maximize your bonus potential.

Yes, Wild Ruby Casino is fully optimized for mobile play. Our platform is compatible with virtually all smartphones and tablets, allowing you to enjoy your favorite slots, blackjack, roulette, video poker, and live dealer games from anywhere. There's no need to download an app—just open our website directly from your mobile browser, log in, and start playing your favorite games instantly.

Wild Ruby Casino proudly features a diverse selection of games from renowned software provider Pragmatic Play. Our extensive game library includes popular slots, classic table games such as blackjack and roulette, engaging video poker titles, and captivating live dealer experiences. Pragmatic Play's games are known for their engaging gameplay, high-quality graphics, and rewarding features, ensuring a premium gaming experience every time you log in.

Absolutely. Wild Ruby Casino is fully licensed and regulated, adhering strictly to industry standards for player safety and fair gaming. Our operations undergo regular audits and compliance checks, ensuring transparency and trustworthiness. When you play at Wild Ruby Casino, you can rest assured that your gaming experience is legitimate, secure, and compliant with all relevant regulations.

Our Know Your Customer (KYC) verification process is a simple, secure method designed to protect both you and our casino. When requested, you'll need to provide basic identification documents, such as a government-issued ID, proof of address (like a utility bill), and proof of payment method. Our dedicated security team typically reviews and approves these documents within 24–48 hours. Completing this verification helps ensure smooth and secure withdrawals.

If you experience any technical issues at Wild Ruby Casino, try refreshing your browser, clearing the cache, or switching devices as a first step. If these solutions do not resolve your issue, our customer support team is always available through live chat or email at support@wildrubyracingcasino.com. Our team is dedicated to quickly identifying and resolving technical problems, getting you back to your gaming experience without delay.

Responsible gambling is central to our mission at Wild Ruby Casino. We provide players with practical tools such as deposit limits, session reminders, and self-exclusion options. Additionally, we offer information and direct access to professional support organizations. Our goal is to promote a safe, enjoyable gaming environment where entertainment is always the priority, and players can manage their play responsibly.

Your security is our top priority at Wild Ruby Casino. We utilize advanced SSL encryption technology to protect your personal and financial data from unauthorized access. Every transaction on our platform is safeguarded by state-of-the-art security protocols, ensuring your information remains confidential and secure. When you play at Wild Ruby Casino, you can trust that your private data is fully protected, letting you enjoy your gaming experience with peace of mind.